Types of Phone Screen Damages

What Are Types of Phone Screen Damages?

Cell phones in this digital age have evolved as the trusty sidekicks that help us connect with our loved ones and connect us with a sea of information as a portal to the world’s finest entertainment.

 In the world of smartphones our phone incorporates various types of phone damages. A slip leading to an unexpected fall, an encounter with a jagged surface that causes scratches, or moisture coming into contact scenarios can cause irreparable damage to one’s smartphone in an instant. Therefore, Icelltech has unveiled the different types of phone screen damages, There’s the issue of Cracks and Shatters, Scratches, Water Damage, Dead Pixels, Unresponsive Touch, and Burn-In

Let us take an in-depth look at what are the types of phone Screen damages?

Top 7 Types of Phone Screen Damages

1. Cracked Screen

A Cracked screen is the most common type of phone screen damage. It is caused by dropping the phone, hitting it against something hard, or applying too much pressure to the screen. 

 Icelltech has provided  step-by-step guide to check for mobile screen damage. The symptoms of a cracked screen include a visible crack in the glass, dead pixels, and touchscreen unresponsiveness. The solution is to replace the screen. 

Symptoms of a Cracked Phone Screen

  • Visible crack or fractures in the glass surface.
  • Appearance of dead pixels, resulting in spots that remain dark.
  • Unresponsiveness of the touch screen, leading to difficulty in navigating the device.

Fixes for a Cracked Phone Screen

  • Screen Replacement: The most effective solution involves replacing the damaged screen with a new one.
  • Professional Repair: Seek assistance from certified technicians or repair services to ensure proper replacement and functionality restoration.
  • DIY Kits: Some users opt for DIY screen repair kits, but these require technical skills and precision.
  • Screen Protectors: Prevent further damage by applying a screen protector once the screen is replaced.
  • Preventive Measures: Invest in a sturdy phone case and be cautious while handling the device to minimize the risk of future cracks.

2. Water Damage 

It can occur if your phone is dropped in water, spilled on, or exposed to high humidity. The symptoms of water damage include a black screen, unresponsive touch screen, and a strange smell coming from the phone. If your phone has been exposed to water, it is important to turn it off immediately and take it to a professional for repair. 

Symptoms of Water Damage

  • Phone dropped in water, exposed to liquid spillage, or high humidity conditions
  • Screen turns black or shows unusual visual distortions
  • Touch screen becomes unresponsive or erratic
  • Strange smell emanating from the phone

Fixes for Water Damage

  • Turn Off Immediately: If exposed to water, power off the phone immediately to prevent potential short circuits.
  • Remove Battery (If Possible): Take it out for phones with removable batteries to further prevent electrical damage.
  • Do Not Charge: Avoid attempting to charge the phone, as this could worsen the damage.
  • Dry Gently: Use a dry, absorbent cloth to gently remove moisture from the exterior.
  • Professional Repair: Seek professional repair services  from Phone Repair Shop to assess and address internal water damage.
  • Rice or Silica Gel: Placing the phone in a bag of uncooked rice or silica gel packets may help absorb moisture, although professional repair is still recommended.
  • Avoid Hairdryers: Refrain from using a hairdryer or heat source, as excessive heat can cause further damage.
  • Preventive Measures: Use waterproof phone cases and avoid exposing the phone to water-prone situations.

3. Dead pixels 

Are individual pixels on the screen that are not working. They appear as black, white, or colored dots on the screen. Dead pixels can be caused by manufacturing defects, physical damage, or exposure to extreme heat or cold. There is no way to fix dead pixels, but they can be hidden by using a screen filter. 

Symptoms of Dead Pixels on a Phone Screen

  • Black, white, or colored dots appear as individual pixels on the screen.
  • These dots remain static and do not change with screen content.
  • Dead pixels may stand out, particularly against bright backgrounds.

Fixes and Solutions for Dead Pixels

  • Screen Replacement: In severe cases, replacing the screen can address dead pixel issues.
  • Professional Assessment: Seek professional repair for a thorough diagnosis and potential solutions from a reliable Phone Repair Shop.
  • Screen Filters: While dead pixels cannot be fixed, screen filters or software can help minimize their visibility.
  • Pixel Exercisers: Some apps or videos designed to exercise pixels might help revive stuck pixels, although success isn’t guaranteed.
  • Warranty Coverage: If your device is under warranty, dead pixel problems might qualify for replacement or repair.

4. Image Retention

It is a problem where a static image remains on the screen even after you have turned off the phone. This is caused by the pixels in the screen becoming stuck in one position. 

Image retention is usually temporary and goes away on its own after a few minutes. However, in some cases, it can be permanent. There is no way to prevent image retention, but you can reduce the risk by avoiding using your phone in direct sunlight or with high brightness settings. 

Symptoms of Image Retention on a Phone Screen

  • Static image remains visible on the screen after the phone is turned off.
  • Pixels seem stuck in a fixed position, creating a ghostly imprint.
  • Image retention is more noticeable on a blank or uniform background.

Fixes and Prevention for Image Retention

  • Temporary Phenomenon: Image retention is usually temporary and disappears on its own after a few minutes.
  • Pixel Exercisers: Apps or videos designed to exercise pixels might help alleviate image retention, but results vary.
  • Preventive Measures: Reduce the risk by avoiding prolonged static images or elements.
  • Avoid Sunlight: Minimize phone use in direct sunlight, as it can contribute to image retentio
  • Brightness Settings: Lower screen brightness or use adaptive brightness to reduce the risk.
  • Screen Timeout: Set shorter screen timeout settings to prevent prolonged display of static content.
  • Avoid Static Content: Switch up content frequently to prevent image retention from occurring.

5. Burn-in 

It is a more serious problem than image retention. It is caused by the pixels in the screen becoming permanently stuck in one position. Burn-in is most common on OLED screens, which are the type of screens used in most high-end smartphones. 

The symptoms of burn-in include a permanent image or logo on the screen, even when you are not using your phone. There is no way to fix burn-in, but you can reduce the risk by avoiding using your phone with static images for long periods of time. 

Symptoms of Burn-In on a Phone Screen

  • Permanent image or logo visible on the screen, persisting even when the phone is not in use.
  • Pixels become irreversibly stuck in a particular position.
  • More prevalent on OLED screens, commonly found in high-end smartphones.

Fixes and Prevention for Burn-In

  • Permanent Issue: Burn-in is not fixable and remains even after screen refreshes.
  • Preventive Measures: Minimize use of apps with static elements for extended periods.
  • Vary Content: Regularly switch between apps and content to prevent prolonged display of the same elements.
  • Screen Timeout: Set a shorter screen timeout duration to reduce static element exposure.
  • Brightness and Contrast: Avoid using excessively high brightness and contrast settings.
  • Home Screen Layouts: Change the arrangement of icons and widgets on your home screen to distribute wear evenly.
  • Navigation Gestures: Utilize navigation gestures if available to reduce reliance on static navigation bars.
  • Screen Saver or Sleep Mode: Enable screen savers or ensure your phone enters sleep mode when not in use to prevent static elements from being displayed for too long.

6. Bezel damage 

Categorized by types of Phone screen damage to the outer frame of the phone screen. It can be caused by dropping the phone, hitting it against something hard, or applying too much pressure to the screen. The symptoms of bezel damage include cracks or chips in the frame, loose or missing screws, and a wobbly screen. The solution is to replace the bezel. 

Symptoms of Bezel Damage on a Phone Screen

  • Visible cracks or chips in the outer frame surrounding the screen.
  • Screws may become loose or go missing from the bezel.
  • The screen might feel unstable or wobbly within the frame.

Fixes for Bezel Damage

  • Bezel Replacement: The effective solution involves replacing the damaged bezel with a new one.
  • Professional Repair: Seek assistance from professional repair services to ensure accurate and proper replacement.
  • Screw Tightening: If screws are loose, careful tightening might alleviate minor bezel instability.
  • Preventive Measures: Use protective cases or bumpers to minimize the impact of accidental drops.
  • Careful Handling: Handle the phone with care to avoid unnecessary stress on the frame and screen.
  • DIY Caution: Bezel replacement can be intricate; DIY attempts are discouraged unless you’re experienced.
  • Warranty Consideration: If the phone is under warranty and has bezel damage, it might be eligible for repair or replacement.

7. Frame damage 

Pertains to the damage to the metal or plastic frame that surrounds the phone. It can be caused by dropping the phone, hitting it against something hard, or applying too much pressure to the phone. The symptoms of frame damage include cracks or dents in the frame, loose or missing screws, and a wobbly phone. The solution is to replace the frame. 

Symptoms of Phone Frame Damage

  • Cracks, dents, or visible damage to the metal or plastic frame encasing the phone.
  • Screws on the frame might become loose or even go missing.
  • The phone could exhibit instability, wobbling within its frame.

Fixes for Phone Frame Damage

  • Frame Replacement: Opt for a replacement of the damaged frame with a new one.
  • Professional Repair: Seek assistance from expert repair services for precise and proper frame replacement.
  • Screw Tightening: Address minor instability by carefully tightening loose screws.
  • Protective Cases: Use protective cases to mitigate damage risk from accidental falls.
  • Handle with Care: Handle the phone gently to prevent undue stress on the frame and internal components.
  • DIY Caution: Replacing the frame is intricate; DIY efforts are advisable only if you’re experienced.
  • Warranty Coverage: If the phone is under warranty and has frame damage, consider exploring repair or replacement options covered by the warranty.


Icelltech stands as a dependable destination for addressing a wide array of phone-related issues. With our commitment to excellence and expertise, we offer solutions that extend beyond the surface to the very heart of your devices. 

For more information or need further assistance visit our shop or Contact us.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top